Frequently asked questions

An Adeqo Akupanel is an acoustic wall panel made from wooden slats with real veneer on three sides, mounted on an acoustic felt backing. It achieves Class A absorption (NRC 0.90) in the tested installation configuration, helps reduce reverberation and brings warmth to your interior.

Use it in living rooms, offices, meeting rooms and home workspaces—places where comfort and appearance matter together.

A good idea. Colours and wood grain can look different on a screen. Order a sample set and compare the finishes against your flooring and in the light of your own space before choosing.

As an initial guide, consider covering 30–40% of the wall area. Rooms with hard floors or extensive glazing may need more absorption, and the result also depends on installation.

Our guide to how many acoustic panels you need helps you plan your room.

Adeqo Akupanels come in standard lengths of 260 or 300 cm. They can be shortened with a fine-toothed saw. Our installation guide explains how to achieve a clean finish.

Many customers install their own panels using screws, adhesive or a suitable mounting system. Allow roughly half a day for a wall, depending on its size and preparation.

Follow our step-by-step installation guide. Always use mechanical fixings on ceilings.

Maintenance is simple: dust the slats with a duster or soft brush, and remove marks with a lightly damp cloth. Avoid harsh cleaning products. Read more in our guide to cleaning and maintaining acoustic panels.

The felt in standard Adeqo Akupanels is classified B-s1,d0: limited contribution to fire, very limited smoke production and no flaming droplets in the classification test. The MDF core and slats are not covered by this classification.

The felt and fire-retardant MDF core have separate B-s1,d0 component reports. This does not establish the classification of the veneered slats or complete panel. Read our guide to fire-retardant acoustic wall panels and request the applicable test documentation.

For in-stock products, delivery usually takes 1–3 working days in the Netherlands, 2–4 in Belgium and 3–6 in Germany. If a product is temporarily out of stock, its expected availability is shown on the product page. See our shipping policy for costs and other destinations.

For the standard range, shipping is €5.95 in the Netherlands and Belgium, or free from €98. German shipping is €9.95 for parcel post, €79 for panel transport or €129 for pallet transport depending on weight, or free from €1,000. Composite cladding has separate terms and is delivered only in NL/BE. Free collection is by appointment only. See our shipping policy for the full conditions.

We offer regular delivery to the Netherlands, Belgium and Germany. Contact us before ordering for other destinations so we can confirm whether delivery is possible, its cost and delivery time. We do not deliver to the United Kingdom or United States. See our shipping policy.

Pay securely using the methods available at checkout, including iDEAL, Bancontact, Apple Pay, Klarna, Maestro, Mastercard or Visa.

Consumers can notify us of withdrawal within 14 days after receipt, then have another 14 days to send the products back. You may inspect the products as you would in a shop; handling beyond that can lead to a deduction for diminished value. Use the original packaging where possible. Return shipping is at your expense when you change your mind. For damaged or incorrect products, contact us to arrange a remedy. See our return policy for the full conditions, including refunds.

Yes. We work with contractors, interior specialists and architects. An approved business account gives you access to business ordering terms for your projects. Apply on our business customer page.